sábado, 16 de enero de 2016

We Support Linux! (Maybe)

I have been receiving emails from a company that sells tablets and computers.  They are trying to establish a foothold in the university where I work with their products.  The problem is that they want me to buy a windows tablet.

I have a Tux plush!  Of course we support Linux!
Of course, I wrote back telling them that I have no interest on a windows tablet, but asked them to send information on tablets running Linux.  I told them that I know that companies are happy to void the warranty if one wipes out windows to replace it with Linux and that, if they sell a no-OS system, then they provide no support at all.

To my surprise, I got a reply from a representative assuring me that they were different and that they preloaded nothing unless I told them to do so and that they fully supported Linux.  This person even said that the warranty was not affected.

I inquired more only to find out that what the company actually does is to sell you a no-OS tablet and Linux can run on their hardware.  They do not preload Linux (although they do preload several versions of windows) and they have drivers available.  Oh, they can also save your "image" once you have succeeded installing and configuring Linux.

And they call that "supporting Linux"?

Of course, I dismissed the offer as a selling trick, just like the one a cable was pulling on my mother so that she dropped her ISP (which ACTUALLY supports her Pardus Linux install) and switched to them.

"But now WE also support Linux!", the guy said with a smile.

Fortunately, my mother asked them the killing question:  "Which distribution?"

The smile vanished and the guy showed that it was all trickery.

2 comentarios:

  1. I should post my experience with Steam and its Linux support. Fiasco falls short for describing it!

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  2. Yes, you should. That was in part why I posted this entry.

    ResponderEliminar