|I have a Tux plush! Of course we support Linux!|
To my surprise, I got a reply from a representative assuring me that they were different and that they preloaded nothing unless I told them to do so and that they fully supported Linux. This person even said that the warranty was not affected.
I inquired more only to find out that what the company actually does is to sell you a no-OS tablet and Linux can run on their hardware. They do not preload Linux (although they do preload several versions of windows) and they have drivers available. Oh, they can also save your "image" once you have succeeded installing and configuring Linux.
And they call that "supporting Linux"?
Of course, I dismissed the offer as a selling trick, just like the one a cable was pulling on my mother so that she dropped her ISP (which ACTUALLY supports her Pardus Linux install) and switched to them.
"But now WE also support Linux!", the guy said with a smile.
Fortunately, my mother asked them the killing question: "Which distribution?"
The smile vanished and the guy showed that it was all trickery.